thread has been updated with more pertinent information. there's way, way more about Malware and Alruic's awful behavior that i intended to put up as well, probably in a seperate alert. several other users unanimously agreed they were purposely and maliciously taunting me
first and foremost, i want to thank you for clicking on my thread. i'm deeply grateful, as i'm going through something really shitty... i hope you can all help to put my mind at ease just by knowing the details regarding what happened in this instance before you decide to continue giving a very unappreciative person your money. this is a person who already has an art alert about them on a livejournal artist beware group from some years ago. i will be providing all details i have surrounding this issue for transparency's sake:
on 07/07/17 i had purchased a custom slot from an artist for one of their very popular closed species, and the design involved a lot of things aesthetically that i wanted for my custom character. this made it feel really personal, and like something i could easily connect with. i have emails of me talking at length with this person about those details, business as usual, which you may find here:
https://i.imgur.com/KSp16EK.jpg
https://i.imgur.com/Q49US3M.jpg
https://i.imgur.com/4uVyfvq.jpg
https://i.imgur.com/elZQFIE.jpg
https://i.imgur.com/62RMg2d.png
https://i.imgur.com/v0wh7QT.png
when they sent me the finished, full resolution design and her hair wasn't really quite what i had asked for, i sent an email back asking for some possible changes to her hair (which i gladly would have either paid for/made myself later on without editing their artwork/just accepted as is) and was met with a very, very unexpected response... instead of giving me the ability to either pay for more edits or just keep it as is, the artist told me they were too busy and proceeded to force a chargeback on me, tip and all, and put my adopt up for resale on fA, dA, and twitter very very quickly after. those images can be found here, as well as the dA post made on our mutual friend's dA account (unbeknownst to them that they were reselling my design) so that they could assumedly sell my design quickly and probably under the radar.
finished design: https://i.imgur.com/JFga6Ur.jpg
my email with her response below: https://i.imgur.com/nZL8F3q.jpg
my confusion: https://i.imgur.com/Dnde6h4.jpg
the receipt: https://i.imgur.com/UkEoJgV.jpg
fA sale: https://i.imgur.com/zrM2GaT.png
twitter sale: https://i.imgur.com/pWHMGjK.png
our friend's dA post: https://i.imgur.com/69GKJHN.png
never once was i asked or given any chance to say it was okay and nevermind about the edits because i wanted to keep her anyway... i never even said once that i didn't like her design, in my email i said she was beautiful and i'm not quite sure how this translates into me not liking her design at all, i had just requested drill curls and a head bow. our mutual friend had no idea at the time that they were helping this person screw me over like this. the resale went down while i was trying to do my work, but a friend thankfully kept texting me wildly until i picked up to let me know that my custom which HAD been posted in an earlier customs batch that said "SOLD, THESE ARE TAKEN" was being reposted:
https://i.imgur.com/wE1B3mr.png
the fA thread i WAS able to comment in... i begged and pleaded for them to please not sell her off and that i was sorry i asked for the edit, it never meant i didn't like her, but they were so angry i had asked for that edit at all she spitefully refused to sell it back to me:
https://i.imgur.com/UCaqzho.png
https://i.imgur.com/9umiuDk.png
https://i.imgur.com/AwvUr8j.png
this sale page didn't stay up for long before it was deleted:
https://i.imgur.com/3FByrZs.png
i have the design, full resolution. i feel i've been wronged... i still wanted her, what can i do? she deleted the fA thread to hide how nasty it got, but i have all the emails, screenshots, screenshots of threads, proof of me not agreeing to this and begging for her to change her mind because this was an adopt i waited a long time for.
it's now in the hands of an awful user who was basically using the design to mock me for wanting it and not having anything they want to get her back even though i never agreed to get rid of her. the artist is also being very smug still about the whole situation and is not at all remorseful or apologetic about what happened one bit.
here are some more testimonials from other people they have wronged, and links to art alerts others have written. thank you again so much for your time, and please let me know how i might be able to make this information more readable, somehow.
artist beware from 2014: http://artists-beware.livejournal.com/755348.html
link posted by user: http://toyhou.se/~bulletins/18658.commission-issues
more about their issue:
another person:
and many, many others who have sadly experienced either directly or indirectly her unprofessional way of handling her clients..... it's a bit heartbreaking so many people came forward and told me what happened to them
edit: the people who owned my baphobabe led me on in a thread on toyhouse leaving me to think i was finally getting her back. they ended up telling me that they actually gave the design back to boo despite telling me this in front of several other posters on toyhouse.
they tried to offer me their art as a consolation, but i'm definitely not interested in their fetish work they like to draw. they already had lied.
i appreciate you too, @dainty-fairy 💖💖💖 when things have died down a little and after i finish my alerts i will be going back through these threads to follow people who were supportive like you 💖
i personally work a commission-based job where if i don't work, i don't get paid. if i were treating people like this, i'd have been cut loose from my shop (space i rent) because it's bad bad service to mistreat a customer who hasn't given you a reason to.
i just want people to know that working with this artist is a gamble because they operate under the idea that even cancelling and refunding a completed commission, unethically, is an okay business practice. they will also mistreat you verbally and gloat about it to all their followers. they even reported my arist beware journal because they're that scared of people knowing despite me (unanimously agreed upon on TH) doing nothing wrong but providing evidence of what went on.
wild stuff
i just hope they from this and stop thinking that we're somehow lesser than they are because we went to them for an open commission slot. so many others have encountered the same thing.
i've just reached out to a mutual friend of mine and boo's, for transparency's sake. i literally want to end this and just buy my design back before i go to proceed with a livejournal artist beware. i asked this third party because of a disability i deal with. that makes it very, very hard to speak to the artist directly at this point. if there's no response, i will be in no further contact with boo, and will proceed with the AB thread. i at least wanted to offer one last time to resolve this with me because that's literally all i want
I agree with @Dolce. Regardless of whether you get your character back, I think it would be in everyone's best interest to post that AB. This artist doesn't deserve any new business. Let them keep the people they have now, but the general public should be warned. I've written an AB on the LJ, and I've read some other's, I think yours belongs there. This character was made up of pieces that there near and dear to you. It's basically the same as someone stealing your concepts. If this is how this artist seems to operate, then people should know.
I say post it, and the LJ staff will decide if it belongs. If it doesn't you have many other outlets to post on. Deviantart, Tumblr, Twitter, being just a few. I think the fact Boo stole your character to resell and take back on their own whim should make them angry. Not something someone posted in here. All of us are here to help you, and to support you.
Edit;
And I think at this point in time, maybe you should look into someone making you a new one, with the hair you want. If they wanna act like this, I hope you get your character back in a way that you don't have to give your money to Boo. Get someone to replicate that character, call it a satyr, since that is bascially what they look like. I just don't feel the artist deserves your money, or your tears. It's all wasted on them. :/
i know, you're right. i just wanted to give boo a chance to make good on this... i'm not asking for a handout, either. even if we had an issue, they deserve payment for their work, and it would be fair and redeeming for them. i'm not a merciless person, and i wanted to be fair