hi all! i'm running into a problem with uploading character art. the images are transparent .png files, and when i upload them to toyhou.se, this happens (left is the original file, right is a screenshot of the result of uploading);

5bc3f3cd33a8cdf09a7ebcb7110f56b2.png?wid

how would i go about stopping this? thank you!


suddenlylions

hi!! oh, no, it’s just what the image looks like if i right click the picture on toyhou.se and click “open in new tab”!

Pepperly

Last time I remember this happening, the original user uploaded a file where they were working in CMYK. Please doublecheck your colorspace (internet generally uses sRGB as their ICC profile) in photoshop!

suddenlylions

Wonderland that looks like what i'm getting too; i wonder what the problem is??

Nifffi i hope there is one but i may just have to suck it up and deal with it sajdgf

Pepperly when i check in photoshop, it says the file is set to RBG. should i change to CMYK and see if that works?

N3CR0NUK3

Is this when you open it in a new tab (right click+open in new tab) or when you view it in the characters gallery just as-is? :0

suddenlylions

archangel when i view the character in the gallery as-is! sorry for the lack of clarification. the version on the right is what i got when i opened the image in a new tab, then pasted it into photoshop.

N3CR0NUK3

Ahh, ok. I do think I remember there was a thread on this before too. 

If I remember right it was browser based issue! I can't be too sure with my poor memory but that sounds right from memory.

Edit//: found the thread

Pepperly

No. The huge problem was that it was in CMYK while the internet uses sRGB, and Photoshop by default uses AdobeRGB instead. As a quick solution, I recommend choosing "Save for Web" instead of "Save As" and making sure you save as a PNG-24 for with "Convert to sRGB on".

suddenlylions

Pepperly it worked!! thank you SO much, i'm insanely grateful ♥ and thank you everybody for pitching in!