Sai2 error help

Posted 4 years, 1 month ago by ChosenUndeaad

Hi, I was trying to open Sai2 but I get a popup window with an error that says "the program detected an invalid data" and i have no idea why that's happening.

The last time I've opened the program was 2 days ago and it worked fine. Windows 10 updated a few days ago, so I'm not sure if that's causing me this problem but Sai2 was working fine and I haven't touched any file from its folders. Do any of you have an idea of what to do? I tried reinstalling it and downloading it again, but nothing works. I tried older versions of Sai as well, but I keep getting the same problem...

Pepperly

Have you tried redownloading your license certificate? That's the only thing I could think that would be specifically called "invalid". You can request a new one with your purchase email on the site.

ChosenUndeaad

Pepperly I did, but sadly that doesn't seem to be the cause of the problem 

I also have the first version of Sai installed with the same license, but it works fine 

Pepperly

Do you have any corrupted files in your Recover Work window? 

ChosenUndeaad

Pepperly seems that deleting the settings file worked! I lost all of my brushes, but at least I got Sai2 to work again