The only way is to contact support via making a ticket but staff aren't too active.
so my friend's th account was closed for some reason, is there anyway to get it back? i know for a fact that he had never stolen any characters or anything, and i hope there is a way to reverse a ban/closed account.
here is his acc-https://toyhou.se/Demon-Acatalepsy
he was an amazing artist and designer and this struck him really hard and i feel like i need to help him!