I'm glad I'm not the only one who has had problems with her..
I commissioned her in February, over Discord. One icon and 2 thigh-ups (one was a couple drawing.) The total was around $60, but since I ordered so much, she slashed my price down to $50, and let me pay half now, and half when she finished my commissions!!
I was thrilled, she was my favorite artist at the time, and kind of an idol to me. She said she was "having money trouble" and from what she's said, she didn't have any kind of job outside art at the time. (Unsure if this is still the case, or if this was ever the case.)
About a month passes, and I get my icon on March 1st! (on Got to watch her work on it in-stream and everything. I was so excited to get the rest of my commissions. She's still talking about her money troubles in her Discord, so I send her a $100 donation while I'm waiting for commissions...
A few weeks later, she starts a stream, and tells me she's going to work on my commissions! But the stream only lasts a few minutes because she has to suddenly leave. She streams a few more times, but never works on my commission. As far as I can remember, she only really finishes icons.
Then, suddenly, one day, she deletes her server. I just come home from work and it's gone! I follow her pretty much everywhere at this point, and the only thing she says about it is that it's gone. I get no reasons from her, though I did message one of the admins, who let me know that it was pretty much like that for everyone. One second it's there, the next it's gone.
Like I said, I follow her on every platform I have, though I'm only really active on Deviantart & Toyhouse. I have post notifications on for Twitter and Youtube. At this point, I'm still patiently waiting for my commissions. I watch every speedpaint she uploads and every stream I can. She post on Twitter about things like trips to Disneyland and buying carebears merch (now, I'm not saying it's wrong to splurge every once in a while.... but she and her family have been so strapped for cash that they cant even buy food, according to her posts!)
I end up supporting her on Patreon (where she offers a fullbody commission if you pay enough, btw...) and she posts for maybe a week before going silent on Patreon. I forget I'm pledged to her, which isnt too much of a problem, because Patreon will not send money to creators who are unactive. She did talk about re-opening her server.
Come May, I finally decide to ask her about my commissions again. She tells me she forgot my discord handle (understandable, it changes quite a bit) and even gives me a sketch, telling me she'll have it done by Friday. Friday comes and goes, nothing from her. I tried contacting her again, but Discord's updated so that you can't contact anyone unless you're in a server with them, or they're on your friends list. I send a friend request, which she STILL hasn't accepted or denied. It took me a lot of courage just to type up the message on discord, so I don't try contacting her anywhere else.
Around August, She opens her Discord Server again, and I take the chance to join so I can message her... no reply. Been too anxious to try contacting her again, but I'm going to try today. Wish me luck and sorry for the long post..!