multiple things are going on in this thread so i’ll try to word this the best i can:
was this necessary?: yes! this post was not a callout, but a warning to the community. this user admitted to getting behind on commissions but owning up to a mistake does not give one a “free pass”. if this user was not mentally ready to take commissions, they should have either not opened them or kept VERY limited slots.
does this post need proof?: yes, however the artist admitting fault is it’s own separate proof in a way i suppose?
was it the right decision to have a friend respond to this thread instead of responding themselves?: mostly no. while i don’t believe this situation would have been resolved if not for the intervention, the artist should have responded to their customers themselves instead. using your friends as speakers is unprofessional, and gives the appearance that you are apathetic.
resolution: the artist has posted a journal on dA asking for commissioners to come forward, which is definitely a good move, although it is completely understandable that customers would be upset after 3+ months of being ignored or forgotten.
other complaint?: kind of unrelated to this situation, but i would like to point out that the artist is a minor and is openly displaying their nsfw fetish blog, which is illegal assuming that the artist lives in the US. @umiroo i would advise telling your friend to take the link to it off of their profile, and either make it completely private or deleting the blog entirely before it’s reported and their account is terminated.