PSA: Tatsuqi - chargeback

Posted 5 years, 4 months ago (Edited 5 years, 4 months ago) by Cosmind

Who: @tatsuqi - changed name to nijutsu(TH) and also own the account kurosum (TH), dinosource (TH) and Yawnyu (DA) < all listed with link/proof

What: Chargeback (90$ fullbody commission and 200$ character rights)

inb4 "200$ for one OC?!" note that the character came with a full art gallery worth much more than 200$ based on my OLD commission prices, all the character in my tentative folder come with a fair amount of art and require a minimum offer that is around 1/4 to 1/3 of the total worth (example of another tentative of mine)

What happened: Tatsuqi approached me on toyhou.se via DM on October 23rd, initially they asked for a simple fullbody commission (that i completed) then asked to also buy one of my tentative character (named Asha Jaree at the time). I sent an invoice each time, they paid both then.

> our conversation regarding their purchase of a fullbody commission from me

> commission invoice - transaction detail

> The finished commission

> the character they uploaded from the commission

> our conversation regarding their purchase of Asha Jaree

> Asha's page when i still owned him

> Character invoice -transaction detail

> I transfered the character to them but they then deleted it and reuploaded his with a slightly different name

On the 28th Paypal held the funds. I was asked by paypal to provide proof or sale (which i did) but due to Paypal's TOS regarding intangible goods paypal sided with tatsuqi and refunded them. At the time I though it was paypal's doing of holding the transaction so I messages them on th as soon as I could regarding the issues and they seemed nice about it, saying they'd resend payment asap or send me back my oc if they couldn't pay. As day passed they kept saying they didn't get refunded and proceeded to ignore my next messages which now mead me to believe they did the chargeback and planned not paying me in the first place.

> proof of our discussion after the refund/chargeback

Im not sure what I should do to be honest. I Did reupload Asha to my gallery (currently unlisted/private) and i reported both tatsuqi's repost of him and the other character that uses the art i made for them.


edit: Asha is back in my possesion and the stolen art was removed wohoo!

Cosmind

update of sort: tatsuqi messaged me today (They changed their username) They said they didn't reply because they were in the hospital and never got refunded which I personally have a hard time believing :/

Cosmind

RyverWren from what Im aware, Paypal refund takes between 3 to 5 business day (but i earn of cases where it took less) and the refund happened a little over two weeks ago which would be quite odd if they havent received their money back yet.

Cosmind

@RyverWren i did show them proof yeah

riezyoe

Got scammed by them and get chargeback issue too. They change their username now https://sta.sh/02emzb2ew15i And seems have new account here https://sta.sh/0zqtxzzzlih because it seems all the characters they have is transferred to the new acc. My character they bought in the new acc too https://sta.sh/026pqwihiz3z . The transaction when they bought my adopt https://sta.sh/0vw4b6a786y 

Thanks to Mitzbehaven that showed me this thread. My english is bad, i'm sorry if i can't explain it well here ;;;

riezyoe

PetitexCosette I'm not doing that now because paypal still helds the funds and they still investigate my proofs about this case. I doubt i will win this case, though. I'm sure i will lost, honestly. But since paypal still not refund the funds to them, i guess i can't ask the mods to remove it. And i'm sure that tatsuqi already saved the original files (because they already use it too), removing here doesn't mean they wouldn't use them to another site, i guess? ;;

Cosmind

riezyoe yikes! i hope the best on your end :x

riezyoe

Cosmind thank you ;;; Can you provide their DA name (Yawnyu)  on your post ? Because they bought my adopt from there and then got this issued, i thought it will be better to DA user to be aware to them in there.  I saw that tatsuqi bought some adopts on DA too.

Cosmind

riezyoe sure!

riezyoe

Cosmind Thank you! Also found their sale's account, here the proofs  https://sta.sh/017f4hlekikq  https://sta.sh/01e96lvo0ezt  https://sta.sh/0aobnsouizd

Mels

Just as a general word of advice, as far as I'm aware, Paypal / banks / credit cards do not issue any kind of charge backs unless it is authorized by the account holder. If there has been a charge back against you, it is because that user issued that charge back. I highly recommend in the future that if someone claims they 'don't know how it happened' to issue the refund and get back your characters / etc and just run from that person, because they're most likely trying to manipulate you and make you drag your feel so you're less likely to get back what they paid for / get the money / etc.


((I am very sorry this is happening to everyone, and by no means is it anyone's fault but the person issuing the charge backs. I do hope what I've said helps in any future issues you guys have though. And I also hope you guys resolve the issues you currently have with this user, again, I'm very sorry for the situation you guys are being put in.))