PSA: sukodomi/domisuko_1098

Posted 5 years, 1 month ago (Edited 3 years, 8 months ago) by sylvari

Who: sukodomi (Amino)domisuko_1089 (FA) (NSFW ART WARNING) – domisuko_1089 (twitter)domisuko_0198 (instagram) / deadgara_ (instagram)

When: September 8th, 2018 – Present

Where: Adopts Amino/Twitter

What: 

On September 8th, 2018—I was searching for art or characters to buy from the Adopts Amino. I eventually stumbled upon sukodomi’s post, and decided I wanted to grab an 8 USD headshot slot from them. I PM’d them, and exchanged information to get the commission started, and then began to wait. The receipt from Paypal can be found here.

On September 14th, 2018 I received a sketch of the character I wanted done. It was looking well, so I approved it and waited for the next update.

               Eventually they fell silent for the rest of the month, and on October 10th, 2018 I messaged sukodomi to ask on their wellbeing and that I hoped that everything was going okay.

I received no reply, and just decided that they must be busy. I didn’t want to bug them anymore, so I decided not to message them again until November 13th, 2018. I asked how they were doing and asked on the status with the commission. Again, I received no response to this and was getting mildly worried at this point. I suspected that maybe they had uninstalled the app and wanted to give them more time.

               On December 10th, 2018 I had asked around toyhouse if anyone would be willing to contact them on twitter, since their bio on Amino linked their twitter account. They’d been active on there in late October and I figured if anything, this would be my best option to get in contact with them. My friendBeefy was kind enough to contact them for me. I would have done it myself, but I have some personal reasons for not having a Twitter account. Beefy gave them a shout that I was just looking for a refund at this point, since I just figured they might be stressed from the holiday season, or that something had come up. I didn’t want to pressure their workload anymore, and honestly this whole situation was stressing me out at this point, since I never had this happen to me.

                Beefy checked on replies for the rest of the month of December, and the entirety of January, but no replies were given by sukodomi, and I have still not received any replies on Amino. On the 31st of January I decided to message sukodomi through Paypal, notifying them that I would like a refund or that I would be filing a chargeback/dispute. I provided them all the screenshots that are attached to this PSA to prove it was me, and that we had been attempting to contact them. At this point, I was running VERY CLOSE to the buyer protection being voided. At the time of writing this, on February 5th, 2019 I have not received any messages on Amino, Paypal, and I have not been notified of him contacting Beefy on Twitter. I’ve yet to push forward with a complete chargeback since I would like to give them some more time.

               Please let me know if any more information is needed, or if anything is worded oddly! I'd also appreciate any advice since I do not know what to do at this point other than wait.

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UPDATE 2/6/2019: I have escalated the claim with Paypal at this time. It is currently in the process of being reviewed.

UPDATE 7/12/2020: Added their other Instagram under the username deadgara_ .

rmb_eternal

Oh, wasn't expecting to see this. It's been awhile since it's happened but I've had the same experience as well in which I ordered a commission and never received the final product. I believe it was around the same time as well, though I ordered my commission on Dec 7, 2018. And he was the one who approached me since I had expressed interest in commissioning them in the past. So that means he was still active after everyone assumed they went dark, which I thought interesting. I unfortunately never received a refund since it was my first experience with Paypal and had no idea there was a refund option. It was only $8 so I wasn't too upset with the loss of money, but it did leave a sour taste in my mouth since it was my first experience with IRL money commissions. Also, the instagram you linked is completely empty. Checked it since they're still following one of my old accounts.

sylvari

rmb_eternal i'm so sorry to hear you had a similar experience with them without getting a refund! it makes me sad to hear that even after repeated attempts to reach out to them they continued to take commissions since i always thought their art was very lovely... i hope their commission process didn't keep you from commissioning other lovely artists!

as for the instagram, thank you for the heads up!! i'm guessing they bailed that account as well since someone else posted they had been getting many commissions from there and then just vanished. i know the old domisuko instagram used to be active back when i originally posted this thread, but guessing they deactivated it to make the new one.. or just changed the handle on it?

thank you for all the new info and sharing your experience!

rmb_eternal

gryffons Ah it's all in the past, I'm over it :) And don't worry, I've commissioned a bunch of artists, I'm just more picky/careful with who I choose. <3