Terms of Service

◉ Current commission openings and information will be published mainly on Twitter and DeviantArt.
◉ Commissions open whenever I choose to open them and not at any set time - this means that I don't have a waitlist but you can request for me to DM you when open.
◉ I'm open to discussing questions and additional information about my Price List and ToS at any time.

◉ The terms contained herein may be changed at any time without notice and will be effective immediately. Previous customers who have ordered under an older TOS need not worry about the new rules added. These don't count for them.

◉ By contacting Sheketai/Ancallis/Aldarch'Sheke for work, the commissioner, client or customer agrees to all terms contained herein. The TOS is linked on the commission price page when the commissioner, client or customer views the price page. All commissioners will be asked if they have seen the ToS before payment is taken.

◉ The parties henceforth shall be referred to as you/your/yours (the commissioner, client or customer) and me/my/mine (the artist, Sheketai/Ancallis/Aldarch/Sheke).

◉ When a client contacts me for work, they agree that my ToS supersedes any ToS the client might have.

1. Payment, Refunds and Chargebacks

◉ 1.1) Payment is currently only accepted through Paypal Invoice with the currency being in $/USD (unless discussed otherwise.)
◉ 1.2) All Payments must be made before any work begins. This is a full, upfront payment.
◉ 1.3) In the event that payments don't immediately process, work will began after the payment has been successfully processed and received.
◉ 1.4) Once the commission has been agreed upon, you will receive an invoice to send payment.
◉ 1.5) I reserve the right to decline or cancel a commission, for any reason and without an explanation.
◉ 1.6) If a commission is cancelled a refund of up to 75% will go back to you depending on the amount of work that has been done so far. Any work on the commission you will receive as well (unless otherwise discussed).
◉ 1.7) If a commission is cancelled and no work has been completed you will received a 100% refund.
◉ 1.8) The PayPal account used to pay the invoice must be your own unless explicit permission is given to me by another person for you to use their PayPal account.
◉ 1.9) Any PayPal chargebacks will result in a permanent block from my content and a ban from any further commissions.

2. Communication

◉ 2.1) All communication is to be through the provided methods only. (DeviantART / Twitter / Email if provided / Discord if Provided)
◉ 2.2) I will only communicate with the person who is buying the commission. If a third party’s character is involved, they must be in contact with the commissioner to have their wishes relayed to the artist. This is to prevent confusion from an excess of emails.
◉ 2.3) If possible, I will notify the commissioner if there are to be any delays.
◉ 2.4) Rude or abusive behavior towards me will result in the commission’s immediate cancellation (see item 1.5).
◉ 2.5) If you would like to inquire about the progress of a commission, please do so no more than once a week and only one week after ordering.
◉ 2.6) I aim to finish the commission as soon as possible. If the time period reaches over 30 days, a refund from the client can be requested.
◉ 2.7) If there is a deadline to be reached you must let me know in advance and before payment is taken.

3. Subject Matter

◉ 3.1) I will only take visual references to start a commission.
◉ 3.2) I will not design characters for the commissioner unless an additional fee has been charged for the design.
◉ 3.3) I am open to many subjects, however, some subjects are off-limits. Please take this into consideration before ordering a commission.
◉ 3.4) I have drawing strengths and weaknesses that should be taken into account. This means commissions including any items/characters that may not be to my strength could take longer - you will be informed of this.
◉ 3.5) An extra character will incur a fee of +50% of the full price for one character.
◉ 3.6) Extra charges can be applied to complex designs, any part of the commission I will be required to design a character or prop, background details and use of props/pets/companions.
◉ 3.7) Trademarked characters will only be drawn on a case by case basis.

4. Copyrights and Permissions

◉ 4.1) I retain all rights to the artwork produced, even if the characters in the image belong to another party. This includes rights for prints and advertising. Don't worry, the artwork won't be used for commercial work without permission given by the character's owners, but it will most probably be used as an advertisement of the artist's services.
◉ 4.2) You may not edit, redistribute, sell prints of, claim credit of, or use the artwork for advertising without explicit permission.
◉ 4.3) You may upload the image at any site as long as full credit and a link back are given. You may use the artwork for personal things such as wallpapers/icons/etc. If used publicly, please credit.
◉ 4.4) Rejected sketches from your commission may be recycled for later use.

5. Other

◉ 5.1) All commissioners must be 18 years or older when ordering NSFW commissions. If there is any doubt in your age, a request for an ID will be made. Customers under 18 must provide signed consent from their legal guardian.
◉ 5.2) The artist reserves the right to charge for revisions past a limited amount of changes. Once the final sketch, when given, has been approved no changes to the sketch can be made.
◉ 5.3) Commissioners will not receive the PSD or SAI file of the artwork, only the finished JPG/PNG/GIF. If requested, I can provide a transparent version of the commission as well.

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