Tylan genuinely has a good heart, even if his charm can come off as a bit sleazy at times. He learned all of his business skills from his time in the mob, so he didn't exactly have the best mentors. Once he was able to leave that life, he quickly realized that he needed to change himself if he wanted his business ventures to continue to be successful. He started actually listening to and working with the people who ran his businesses, and has gained a reputation as a wondeful manager that most of his employees really respect. But his teachings from the mob have never left him. He has a cunning sense of innovation that only someone who lived a life of crime could really perfect.