her life in hell that she had to leave was very much in contrast with the one she lives today. when she was younger, she lived with her, i guess you could say, "mother", and her one hundred other siblings. demons don't really have a very long adolescence, so pretty soon she was up and out of the house to become an Adult. she never talks with her family, since "family" isn't really a construct in hell, and made friends at all the torturing establishments she was assigned to. eventually, she got promoted to a firm that manages humans, and all their movements between dimensions like heaven, hell, the universe, dimension number W-8772f, and so on. since this firm involves multiple universes, angels are also involved in this process. due to this, she met jeremy, an angel, and they instantly disliked each other. unfortunately, they work in the same general segment of company, so they often have to help each other.