A being from another dimension above Earth's, regarded by humans as a demon.

Phoenix has some previous history with the angel known as Omniel, but neither of them discuss it in any details. One day Phee just showed up at the bookstore, and has refused to leave. Om and Phee are often antagonistic towards each other, but never with any real malice. The demon lives with the angel and his human host in the apartment above the bookstore.

He says he works at Magnolia, but he's quite lazy and self serving, and mostly just hangs around without doing any work to help. If one of the shop regulars Tea is present, Phoenix is usually in his company. He seems to have a bit of a puppy dog crush on the other man, but neither of them know how to acknowledge or name their feelings for each other. They're best friends, and usually gossiping or out shopping when not at Magnolia.

The bookstore's a much more lively place with the found family that now inhabits it.