The way everyone says Den'fiugo 's name, it may be a nickname. Alice can't be sure about this.
Alice is pretty sure she knows Tracer from Overwatch is not an actual person. And yet the fangirling is real. Seems to think sports and e-sports are the same thing.
OFICALLY, a Military asset manager, rarely appearing in uniform. The ship and it's systems are her concern, though she physically maintains none of them.
She is the alternative to paperwork for the maintenance crew. Regular nagging interviews. Annoying the boss about what needs to happen, if it makes sense or not.
It's sort of like being in HR. Everyone is a friend, until it isn't convenient.