Hey there!! I'm so sorry the files seem to be giving you trouble! I don't offer refunds on bases but we could try a few methods to get you working files!
Could you try redownloading the psd or png files and see if that works?
If that doesn't, I can DM you links to dropbox files for you to download or I can email them to you personally! 🥰💖
Thanks so much for purchasing my base!! I hope we can get this working for you!
Hi I bought this base on my tablet and I'm unable to use it on ibispaint
I can send you proof of purchase if needed!
2 years, 5 days ago
Hey there!! I'm so sorry the files seem to be giving you trouble! I don't offer refunds on bases but we could try a few methods to get you working files!
Could you try redownloading the psd or png files and see if that works?
If that doesn't, I can DM you links to dropbox files for you to download or I can email them to you personally! 🥰💖
Thanks so much for purchasing my base!! I hope we can get this working for you!
2 years, 2 days ago
hi!! don't worry I don't want a refund. i love your base.
I tried redownloading it and its just not working
so is it ok if you email the files to [email protected]
tysm for helping me!
2 years, 2 days ago
Hello?
1 year, 11 months ago
OH omg, thank you so much for reminding me!! 😭
I'll have that sent to you within the hour!
1 year, 11 months ago
Should be sent! 💖
1 year, 11 months ago
Tysm I got them!!
1 year, 11 months ago