i guess its the same across the board, we all get our arts but after some persistent bouts of pushing from the client's side... and yeah, totally! i would understand the non-replies better if they have an up to date and active trello board or something where we can see how the commission's doing even without their reply. but they didn't have that, so the least to do in that case is to reply to clients who has questions to ask or worries to alleviate...