Color Fading Issue

Posted 4 years, 3 months ago (Edited 4 years, 3 months ago) by PixeenMoon

A while back like maybe November or late October of 2019 I’ve run into an issue with submitting my images. Everytime I try to upload a piece of mine for some reason the color gets distorted and has a faded look to it. I don’t know why and I’ve tried to find any setting that could have made this happen, but have found nothing. It never used to do this until now. For example-


ddo5vuj-490f3ff2-423d-4b16-b6da-248860a4

This is how my work originally looks and also used to be how toyhouse uploaded my images. Now the color fades and makes my pieces look like this-


19111507_tFNPLvdTqrTvvuu.jpg

As I hope you can see, my fursonas colors looks faded for whatever reason. And I really don’t know what to do about this. This happens to every piece of mine wether it’s vibrant in color or not. I don’t know if it’s a bug or wether I’m the only one dealing with this. Does anyone know what’s going on and how to fix it?

Pepperly

Make sure you're exporting with srgb as your color profile. If you're using Photoshop, you can easily do this via Save for Web. If you're using CSP, it's View -> Color Profile -> Settings. If you're using something else, you'll have to look up how to do this yourself. 


PixeenMoon

Thank you so much.💖

RamuneCheetah

Kinda bump, but uh this issue has only just started with me after months of being fine so I’m just wondering what happened? Is this an actual big or what? And I have no idea how to change colour profiles (use procreate on iPad to draw, store images on iPhone 6 with iOS 13) especially because there’s clearly no issue anywhere but here. 

Pepperly

MysticRainbowDragon

This is not a bug; this is incredibly simple metadata stripping. Stripped files default to a specific orientation, sRGB colors, and removes all location tracking. We'd have a much scarier-looking privacy policy on-site if images kept this information.

Google tells me Procreate added color profiling in an update in December. You can change the color profile when you start a new file. Looks like it defaults to P3 instead of sRGB, which is where your issue comes in. In order to fix previous drawings, you're going to have to figure out if you can change the profiles of already-made files yourself or find someone who knows Procreate well who can tell you; I can only find "you can't"s from before this update.

RamuneCheetah

Pepperly first of all, thanks for the advice! Secondly, due to how old my iPad is, I’ve not received any recent updates to procreate at all (so no mirror or animation tools either) so I guess I’m just screwed. Weird how it’s only recently started doing this though ngl (I’d say it’s due to recent colour choices in art but it’s even messing up much older art I’ve recieved from others now so..)

Pepperly

MysticRainbowDragon

"It's even messing up much older art I've received from others"
This is not normal behavior I'm aware of and may be indicative of a bigger invisible issue related to ipads/iOS and their color management, like retina-display. I don't know anything about ipads firsthand and can't help you past this, sorry. Procreate also may have been using non-sRGB this whole time and you haven't noticed the issues until now because of your older color choices, other people may also be using not-sRGB and also not noticing issues (or not caring).
I've identified basically all weird color issues on-site so far to being non-sRGB origin files, I just can't help when the origin isn't anything I'm not familiar with, lol.

PixeenMoon

I use an IPad as well (6th generation). Mine is always up to date, but those same issues still arouse. Many people (or simply a lot) of people export through PNG. I used to do this as well, but over time, my color uploading became an issue and it also used to say some of my images were way too big to upload. After coming here to ask for help I took the advice from Pepperly, researched, but found nothing on my part, so for some reason I got the idea to just export through JPEG and surprisingly it actually worked. My files aren’t too big and I‘m not having a discoloration issue. I’m not the best or smartest with technology and I really don’t know much about it, but this seemed to work for me.

Pepperly

Cherish
The one ending in 1999 is the default used around the web.
(All the other ones are minutely different in some way or another, probably not a huge deal)