Thanks everyone for your patience; here is a status update on this current situation -
- Invisible captchas have been added to the login & registration forms; these are handled by Google and will check the likelihood of your device being a bot.
- We are currently observing the audit logs for these and will be adjusting the settings; we apologise for any users who are getting falsely blocked while we are tweaking this.
- In the meanwhile, if you find you are being flagged -
- We have received reports of users getting flagged when rapidly logging in and out from multiple accounts, so if this is the case, please try waiting a bit between logins
- Please double-check that you have JavaScript enabled and Adblock disabled
- I apologise that we are still observing outgoing spam mails -
- For reference, there were 100k mails sent out on May 5, and only 50k have been delivered, so there are still a large number which are due to be sent.
- We have been informed these mails will automatically be canceled after 72 hours, so we expect this problem to persist until around tomorrow evening at the latest (around the end of May 7).
- During this time, spam mails may continue to be sent, and legitimate outgoing mail may be delayed.
- I understand this is frustrating and apologise for the confusion and inconvenience. We are still communicating with our providers to see if this can be expedited.