When Charm ran away, Heartache was stuck picking up the pieces at their neglectful household. Although Heartache can't blame their sibling for leaving their conditions, she wishes she could have gone along with them. It was 6 months after their leave that they sent her a letter from a small town named Hemlock and the two started talking again through mail.

Charm's letters were what motivated her to keep going, but one day the letters just stopped coming. She become overwhelmed by the millions of possibilities, ranging from "They don't want to keep in touch anymore because I'm holding them down" to "They suffered some kind of accident and can't write to me anymore." It isn't long until Heartache prepares herself to travel to Hemlock and try and find their sibling.

During the process, she is grief-stricken. She meets PB, a conspiracy theorist who needs help splitting rent, and stays with her while investigating. With each new lead, there's another dead-end, and there's only so many failures she can take, progressively suffering from more frequent and intense episodes.. To counteract this, PB and Cleaver pull her away entirely from her investigating in the form of camping, sleepovers, and legally gray mishief. It's a good distraction, she won't be able to heal until she finds closure.