Was hesitating on adding my input, but since it seems like there were more than one instance of this happening... I'll add my apples to the basket.
I went through something similar as well on two different instances. The first was a halfbody commission from June last year... and I got a wip in december, which was fine, cause I saw progress. All the while before my comm was sent a wip, a friend of mine ordered a similar comm in august and got it finished super quickly (within a month from memory), so :/ that left a bad taste in my mouth, but was ok since I got a wip... but then after that I really had to push for updates and finally got the comm finished in... april.. after almost 10 months. It likely would never have been finished if I didn't push for it, I'm guessing.
the other incident was regarding a time limited myo event, around november (with the deadline being roughly a month later) I paid extra for a rush fee, but didn't get any updates for a full two weeks after the initial payment even after I asked for an update, to which I didn't get a reply. All that would be fine, since life gets in the way but in a friends server I saw they had completed art for a birthday + did a whole shaded bonus (which, yes I understand birthday gifts, but to not even spare enough time to confirm if my custom was even being worked on left me on edge...) the custom did end up being finished on time, around 15 hours before the deadline I was sent the drawings, needless to say it wasn't a pleasant experience and I wouldn't recommend commissioning sunmi even with a deadline,
I've discussed sunmi's communication problem with them after I got the custom (so in november), to which we appeared to have come to an understanding, and sunmi had said they would improve, except from the looks of it, they really haven't improved to this date at least on my part :/ Though I do understand life getting in the way, amongst other things, the communication on sunmi's end is frankly quite appalling at this rate, given it hasn't happened to only one person. I'd like to think I was very patient and understanding the whole time, and even giving them months to contact me after the custom with the finished halfbody comm, but I had to ask many times for updates after that for sunmi to even reply to me. Having to really push for a commission or even basic communication really leaves a bad impression but it seems like that's the only way to get something out of them, unfortunately.
argh... that was a stressful read, especially the timed myo part. it must've been super stressful to not get any updates on art that has a deadline looming over it;;
its... concerning how much overlaps there is to my experience even though our orders are some time apart. this was what was said in june after i expressed frustration over how their communication could be better. the month you started your first commission and a whole 5 months before the november custom. this was also the reason i commissioned them this time, because i believed that they would make good on their statement. but seeing all these comments and the fact that multiple clients have expressed how lacking their communication is, yet still doing the same time and again... i'm having a hard time believing that what was told to us was anything more than words of service or just simple placating words.
(this particular trade began on 26 Aug 2020. so... around 10 months to finish too)
glizzrybear
Was hesitating on adding my input, but since it seems like there were more than one instance of this happening... I'll add my apples to the basket.
I went through something similar as well on two different instances. The first was a halfbody commission from June last year... and I got a wip in december, which was fine, cause I saw progress. All the while before my comm was sent a wip, a friend of mine ordered a similar comm in august and got it finished super quickly (within a month from memory), so :/ that left a bad taste in my mouth, but was ok since I got a wip... but then after that I really had to push for updates and finally got the comm finished in... april.. after almost 10 months. It likely would never have been finished if I didn't push for it, I'm guessing.
the other incident was regarding a time limited myo event, around november (with the deadline being roughly a month later) I paid extra for a rush fee, but didn't get any updates for a full two weeks after the initial payment even after I asked for an update, to which I didn't get a reply. All that would be fine, since life gets in the way but in a friends server I saw they had completed art for a birthday + did a whole shaded bonus (which, yes I understand birthday gifts, but to not even spare enough time to confirm if my custom was even being worked on left me on edge...) the custom did end up being finished on time, around 15 hours before the deadline I was sent the drawings, needless to say it wasn't a pleasant experience and I wouldn't recommend commissioning sunmi even with a deadline,
I've discussed sunmi's communication problem with them after I got the custom (so in november), to which we appeared to have come to an understanding, and sunmi had said they would improve, except from the looks of it, they really haven't improved to this date at least on my part :/ Though I do understand life getting in the way, amongst other things, the communication on sunmi's end is frankly quite appalling at this rate, given it hasn't happened to only one person. I'd like to think I was very patient and understanding the whole time, and even giving them months to contact me after the custom with the finished halfbody comm, but I had to ask many times for updates after that for sunmi to even reply to me. Having to really push for a commission or even basic communication really leaves a bad impression but it seems like that's the only way to get something out of them, unfortunately.
1 year, 8 months ago
argh... that was a stressful read, especially the timed myo part. it must've been super stressful to not get any updates on art that has a deadline looming over it;;
its... concerning how much overlaps there is to my experience even though our orders are some time apart. this was what was said in june after i expressed frustration over how their communication could be better. the month you started your first commission and a whole 5 months before the november custom. this was also the reason i commissioned them this time, because i believed that they would make good on their statement. but seeing all these comments and the fact that multiple clients have expressed how lacking their communication is, yet still doing the same time and again... i'm having a hard time believing that what was told to us was anything more than words of service or just simple placating words.
(this particular trade began on 26 Aug 2020. so... around 10 months to finish too)
1 year, 8 months ago