noisyspaceship's icon comms - RESOLVED

Posted 3 years, 7 months ago (Edited 3 years, 7 months ago) by dairy

The offender seems to be sorry about what happened and geniuinely wants to fix things. They are actively going around offering refunds to everyone involved, to my knowledge.

However, if you have any inquiries let me know in this thread or via messages. I'll be happy to relay messages over to noi!

I'll be keeping the history of what happened under the spoiler tag so that those involved in this situation can look back at the info. However I have removed some details that I feel is better left unknown now that they are actively trying to redeem themself. 

Moral of today:

1. Do not commission people who seem to have a long, unmanageable waitlist
2. Do not pay via Ko-Fi(without the commission module) or other donation platforms
3. Do not assume that people will simply forget after a year or two. If people remain silent, it is from grace and not forgetfulness.


More than a year ago, a bunch of people and I bought an icon commission from NoisySpaceship (they have now changed the name of that account) and paid via Ko-Fi.

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As you can see in the waitlist a lot of us haven't received a comm. They swiped at least $140 (if everyone but I ordered exactly one icon without any additional fees (which, i know for a fact that many if not most people ordered at least two.) After re-reading the thread, it turns out people on the waitlist paid upfront as well. That brings up the absolute bare minimum to $190. I believe that the actual amount we're talking about is around $250.

They posted an update on page 7, promising stuff to be done 2~3 weekends later. This was the last public update ever given.

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Now if you check page 5 and 6, you can see that nitocris (now sleepey, do NOT contact them regarding this matter) had a conversation over comms that they didn't receive in the past. noisyspaceship handled this badly and pulled the "i gave you a refund after an eternity without a real apology/notification, what's the problem i returned it lol" card on page 6. Nitocris, being the bigger person, ejected themself from the conversation respectfully.

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This leads me to believe that this person is a repeated offender of accepting commissions as interest-free short term loans. Except this time they didn't repay their loan. 

I have tried to reach out to them via the thread and messages and they didn't respond. I sought out their dA and they didn't respond. The dA page is now deactivated.


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I was unable to chargeback since this payment was done on Ko-Fi before the commissions feature, and every payment counted as a "donation". Besides everyone was too kind and gave them eons of time to get this sorted out and I'm pretty sure the payments were ineligible for chargebacks by the time people started trying to contact the artist.


Akeya

huh. I never seemed to get any contact from this artist? I swear that I've commented on the icon thread and paid kofis for this artist in particular though, is there anyway to find a link back to their vintage kofi thread? 

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dairy

Akeya https://toyhou.se/~forums/71.art-marketplace/109911.- Here you go! Let me know if you have trouble reaching them. I think they are having some trouble contacting those who did a name chanage halfway through this whole situation. Also if you're not sure if you paid or not you can check your ko-fi for your donation history in your account's feed. 

Akeya

thank you! I swear that I commented on the thread, I guess I didn't... I didn't go through a name change either. But either way, yeah I did actually send them ko-fi's, I put it under the spoiler in my first post. Where could I reach them? Do they have a new site they're on? :0

dairy

Akeya you can just message the thread's OP, they do check this account pretty frequently now. Again, if they don't, let me know.

moozua

Hi there. I found this thread after googling their username. I've been waiting 2 years to hear from Noisy... I've tried DMing on multiple platforms and nothing. After 2 months of my order they said they were going to cancel it and refund, but I never heard back and they ignored their facebook messages. If anyone could get me in contact for a refund I would appreciate it! I apologize I am not very good at toyhouse

dairy

moozua I'll send a PM your way real quick. If anyone else has yet to receive a refund, let me know and I'll try to get in touch.

dairy

pax I have notified noi and noi has responded. a pm will be forthcoming soon if not already. let me know if you dont end up receiving contact.

wani

oh wow, i’d forgotten about this entirely! i ordered an icon from them forever ago and the refund was promised on september of last year (i replied with my email and with the proof they requested on the same day) but i never heard from them again. is there a way to contact them? it was just 5 dollars but i’d like it back as that is a lot of money in my currency…

dairy

wani hi, I've sent them a message and they will probably contact you shortly. If not, do let me know.

wani

thank you, they replied to my PM and said they will send it this week when they get paid! would it be fine to contact you again if they end up taking longer than that?

dairy

wani of course, do let me know!

wani

hihi!! it’s been a little over a week since they contacted me and still nothing, could you maybe check in on them if it’s not much trouble?? thank you so much!!