Can you provide visual proofs of your agreement with the artist & your corresponance afterwards?
This is all pretty barebones just going off your word alone.
On Jan 3rd, i ordered 3 fanmade Omanjuu from Yueka's Tictail shop. I was contacted 5 days later with one mock-up to approved, which i did that same day.
On Jan 10th, i was provided a mock-up for the final custom Omanjuu. This time i asked for a small color alternation and didn't get any reply back.
With time getting away from me, i didn't email Yueka again until Jan 30th. At this point i was getting a bit worried but was still hoping they had just gotten busy with life too. Emailing Yueka again, I very politely asked if she had received my change request and what the current status of my order was.
Still not receiving any reply, i made a final attempt and emailed them again through multiple platforms indicating that i was still very interested in receiving my items on March 1st.
Today (Mar 12th) I've noticed their TicTail store is no longer active.
I have filed a dispute with paypal.
Just wanted to give people a heads up about this artist.
edit: added proof
edit 2: changed sellers name to their online ID
edit 3: Paypal has ruled in my favor and i have received a full refund
Rikki Oh, of course~!
I'll update the original post now.
Sorry for not including that before D:
Rikki Thanks for the suggestion.
I did open a dispute on TicTail as well, but unfortunately they claim all they can do is disable someone's store, which may be why it was unavailable to begin with /: