My scammer claimed it was an unauthorized purchase. In my case I added screenshots of every single step, so it shows the buyer was voluntarily making the purchase, and then of me both sending the character and link to the files (not only the msg but what the link contained too). The buyer had reposted the character on other social media saying they got it from me so that was a bonus to show they indeed had the files. I also added a little text above each pic describing what was going on. I tried to make it as clear as possible, I was surprised it worked!