[UPDATE 2/11/2022] PSA on Komugitsune/DemonMadness

Posted 3 years, 12 days ago (Edited 2 years, 2 months ago) by huathorne
UPDATE 2/11/2022: They are also found under the name demonmadness on Twitter, Esty, and a newer account on Twitch

UPDATE 1/9/2022: Aug/Komugitsune has returned under the name demonmadness (Commission Site, Patreon, & Teepublic), crimsonzroses (Twitch), and corgiathlon (Instagram). These are provided to aid in pursuing owed items and as a further record to continue to hold Aug accountable for his actions. Do not harass him as that would help no one.

UPDATE REGARDING 1. Gumroad refunds. 2. Aug engaging in upselling and potential scamming. Updates added at the bottom!

This is a letter to the members of Northern Ruins who have been thrown headfirst into sudden chaos. This is for the members who so recently purchased slots and items, for the members who were awaiting Valentines batch adopts, for the Guest Artists left without answers and some with half finished adopts, and even the unwitting Moderators who have since discussed things with all parties involved and have since made their own decisions in regards to things.

This is here in case the original letter is taken down from Northern Ruins.

Before delving into the details, keep several things in mind.

This all happened because two staff members, Min and Yolk, quit after not being allowed to discuss the idea of compensation for hundreds of hours of work in just the past few months. We just quit after leaving behind a notice of resignation with grievances in only the mod server. The goal was never to hurt Northern Ruins because despite all this, we still dearly loved it and, above all, its community. Northern Ruins contained so many friends that we would not want to hurt just because we were quitting. The only one who had the power to delete the servers was Aug despite what he has been relaying to people. And keep in mind, he has yet to release a comprehensive statement just explaining things to the people caught in the crossfire of his decisions.

Also note, Aug has not made any attempt to directly contact Min nor Yolk after quitting. Min has not been available for contact since the stress of the situation has landed them in the ER so lack of contact with Min might be excusable. However, Yolk has always been open to civil conversation and has told such to each and every messenger Aug has sent his way. Almost every messenger seemed to also think that Min and Yolk were at some fault for the servers being taken down or for the supposed destruction of Northern Ruins. As said previously, we merely quit because of lack of compensation. The only thing that was directly changed was that Min repossessed unpaid decorative code that they wrote and are the rightful owner of. Min left a lot of the code they themselves paid for along with other things on the site despite everything to make sure the site stayed perfectly functional with the database intact.

All destructive actions are by Aug’s hand only.

Plus, it was by his suggestion Yolk quit initially and Min followed soon after.

While Aug will repeatedly say he would have given compensation if he had known, he was the one who did not even want to discuss it in the first place. That is an undeniable fact. The issue is not a matter of money but rather a matter of fairness, transparency, and attitude. Aug does not entertain the idea of compensation in a transparent manner but instead opts to try to push it off till later. Compensation desired wasn’t even necessarily monetary but since he did not even want to discuss it, he would not have known. Min, who spent hundreds of dollars out of pocket, deserves monetary compensation especially considering their personal situation that Aug is completely aware of. Yolk did not want monetary compensation but rather wanted pets, items, and/or slots that were higher than common. But, again, Aug did not want to discuss compensation and therefore would not have known by his own choice. Note, previous staff-wide compensation was a single common slot. The only scaled compensation was a single Aspirith slot for Min. Compensation was not repeated nor otherwise scaled per work time. ONLY slots for compensation is a slap in the face since it requires work to truly get the benefit. Those bogged down by work by Northern Ruins or otherwise or even personal life would not really get any benefit from the slots at all. He also claims that the privilege to do adopts when he chooses to do them is compensation ignoring the fact that creating the adopts in itself is work. The price of an adopt pays for the adopt’s creation. It does not pay for the cost of the assets done. It does not pay for the cost of the site. It does not pay for the time spent on work for Northern Ruins outside of the adopt.

But, these words are nothing without the evidence to back them up. Aug, we know you keep telling people your version of the truth. So, we will tell our truth with the evidence to back it up.

If you wish to know the truth behind the issue at hand, this link will take you there.

If any questions come up, feel free to comment on the linked sheet. Since some of the images may be small, it is recommended to view it in presentation format. Imgur links will be added later to ease reading. For the sake of not overwhelming people, please do not DM any party involved! Additionally, please do not harass Aug. Even if we have issues with him, we do not want to cause him unneeded trouble in that regard. To be transparent, this letter and the attached compilation of evidence have been created and curated by Yolk. In order to ease the reading process, I have been referring to myself in third person. Min has had a limited amount of input regarding this because they have been hospitalized and are still ongoing treatment. Further details regarding their personal health will not be given at this time to respect their privacy.

Thank you for your time in reading this.

〔Edit 9-May-2021〕

Steve from Gumroad finally learns to read.

"If you haven't gotten your refund yet, you purchased through Gumroad, and you are being ghosted or dismissed by Komugitsune, please email [email protected] directly to get your refunds. They will process the refunds for you."

Gumroad is now giving out refunds!

---

! ! ! ONGOING BREAKING OF TOS AND POTENTIAL SCAMMING ! ! !

Aug is currently upselling several designs despite not adding to their value via commissioned work or through any other valid means.

Upselling Eeray

Upselling Diab

NotDamien's Statement on Sell Value of Designs

SnorkMaiden's Statement on Sell Value of Designs

Upselling Traded Design

Heelies's Statement on Sell Value of Designs

Upselling Gifted Design

If you wish to keep track of what he is attempting to sell and to see if anything might have inflated sell values, the link to his trade/sell thread is below. If you find something that may have inflated value, please report it and make a comment on his thread about it so more people can know. If you wish to, you can also comment here and I will add it to the list here.

Komugitsune's Trade/Sale Thread

EDIT: Image Transcription of Slides

PDF Version of Slide (Note: this will not be updated as fast but will be updated alongside the original.)

〔Edit 3-May-2021〕:

I'm adding this edit here since Aug decided, in a relatively confusing move, to lie blatantly on his site about the situation. Considering that, the following links will be added for ease of access to emphasize what he has had a direct hand in. This has gone beyond an issue concerning former staff since it has deeply affected many people unrelated to the original grievances I wrote. I sincerely hope this will help open more eyes to the issue.

I will preface with two important links.

Evidence submission form

This form is to collect formal evidence against komugitsune (Aug). As of right now, we are prioritizing gathering evidence of financial malpractice in order to strengthen cases against him in PayPal and Gumroad. However, if you have evidence of him doing any unsavory acts, we welcome that as well.

Please share this twitter link on the issue.

I have been informed that the issue is not well known outside of TH so it would be wonderful if you can spread the word outside.

Proof that Aug threatened Min and I with police action as well as that Red and Damien did not lie about it.

Please note for posterity that this was done in a midst of a spike in anti-Asian crime. Both Min and I are Asian. Threats of police, in itself, is not a joke. But threatening it in this climate is horrendous especially considering he knows both of our addresses as well as the addresses of many others.

Min's statements against Aug's allegations

Persistent lack of communication

I would like to note that Aug has still never attempted to directly contact me and has blocked me everywhere instead.

Cutting off communication avenues

It has been documented that Rook has been aiding with refunds as well as trying to be an avenue of communication between Aug and everyone else since he refuses to communicate directly. Since they have been cut off, Aug has effectively decided he would rather not face the allegations against him. Aug seems to have been using them as a scapegoat for failed refunds.

Proof of selling traced Picrew design

He sold this to me when we were still friends and he had the picrew image hidden.

More traced art

Chargeback issues as well as Aug's indecision regarding NR

I don't know why Aug doesn't seem to be settled on what will happen to NR. But I will note his waffling on it seems to correlate with his waffling on refunds.

Proof Aug said despeciesing applies to Official designs

Aug lying about refund issues

I, and others, have experienced this. Aug has repeatedly been trying to lie on paypal about "nobody" trying to communicate with him. He's blocked most people seeking refunds so the only avenue of communication is PayPal where he, again, seems adamant on lying.

Aug blocking those requesting refunds

It should be noted this wasn't a chargeback but a formal request for a refund. Basically, chargebacks seem to be the only valid avenue at this point.

zephyrsurge

the RuinsLog account on dA has been active in noting 'voided' slots since yesterday, along with the dA profile being updated. i have to assume this is him, since all the former mods have been removed from every platform (that i can see), but please feel free to correct me if i'm wrong! just felt this was important to note since he hasn't been responding to hitch for 3 days??

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witnyess

got this lovely response from aug in response to opening a case- i feel like i've stated it all in what you can see from my last reply, but to reiterate: i have compiled this information to be passed along twice, seeing as i can't message him on toyhouse. but he's adamant everything is fine + no one has messaged him regarding refunds :-)


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Rook

Not sure if this helps or not but I can still access the NR site? I don't know what's going on with it but Aug is now saying it's down on his side too.

EDIT: It's just the homepage that's missing guys! The rest of the site is still there.

Kuruna

I can still access the NR website, but I think it's because I'm logged in. If I open it incognito I'm taken to an error page... But typing in https://northernruins.com/login will bring you to a login page!

Gucumatz

tbh the site being online or not doesn't matter for MYO slot refunds, as they're no longer usable since NR is being discontinued anyways and there are no staff to approve and masterlist them. God knows Aug doesn't know shit about masterlisting, since Min and I were the only ones who really did that and every single time he touched it there were loads of errors that he refused to fix himself.

witnyess

Nyxilei

no, thank you for the ping! just wanted to reply and let you know i have included all of those screenshots in the conversation (they show at the bottom of my message since they've been directly uploaded to paypal- it's been cropped off but there were 5 in total! including screenshot of his page where he directly states NR will be discontinued and the message button isn't shown), all have been timestamped as a precaution for if he decides to make changes to said profile/website after replying and i hope others who have to resort to filing take the same approach o|-<

Rook

Update: NR's homepage is back up.

Regarding refunds, I myself am waiting on 2, but if anyone else receives theirs before I do, please let me know!

Edit: forgot to mention I'll be slower to respond to refund requests since everything is in limbo right now! I'll add a note about it to my profile.

617th

It turns out Aug has blocked me from the ruingslog account... which is strange. I haven't broken his TOS, so being blocked from the adopt log serves no purpose? I believe it's just a petty poke, but still adds to how improper Aug's business etiquette is.

To add to this: he has a design I want transferred back to me, as the slot I traded it for is now defunct. I don't have him blocked and am still waiting to receive it.

alyeong

i am here to add on that both yolk and i have discovered this morning that we are both also blocked from the ruinslog account and, due to this, neither of us are able to access our own artwork or designs that are on that account. furthermore, none of our requests for our work to be removed from the website have been honoured, neither of us are able to contact aug by any means due to him blocking us, and none of my refunds have been processed as well (i am unaware if he even intends to refund me, not just for the slots but for what i paid him directly just for the right to design my own valentines day child).

due to the blocking on the deviantart masterlist account, we are fully rescinding rights for our work to be hosted there, as we cannot even access our own artwork. owners of my designs are free to contact me at any time to receive all relevant files as i still keep them around in my personal dA stash and computer files. please also be aware that many of our designs may have incorrect character permissions because we are unable to request creatorship directly due to the blocking (and such the creator is listed as komugitsune, with several being listed as 'can be resold' when they cannot).

Rook

Updating to say that Aug has now decided that I have been lying to him and you all, which is absolute bullshit. He says I was avoiding him, yet that is definitely not the case. LOL He decided to start spewing bullshit about the very last person who was still trying to have faith in him, so I'm completely washing my hands of this and him. I highly doubt he's going to refund any of you since he never even bothered to tell me which of you gave the wrong email addresses!! Not only that, but he's also blocked me on NR despite the fact I had NEVER broken any rules.

I feel utterly disgusted and I wish I had never involved myself with him in any way. He is beyond help.

Gucumatz

Yeah he's decided to re-ban almost everyone involved and pretend the species is still going and he never said he was discontinuing it despite us having multiple screenshots of him saying otherwise and the ruinslog account currently being empty. Also outing someone that we never directly named for no reason? lol, way to be a complete dickhead and just put someone on blast. He can't even get the error number right for the downed page. He is literally just lying and then hiding his lack of evidence behind a holier-than-thou "Oh I'm going to solve everything privately" stance despite blocking and removing literally everyone involved so we can no longer speak with him. Incredible.

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hinatot

if he is supposedly continuing the species, does anyone know if he is still using assets from the mods who have rescinded the right to use them?

also, Rook, do you have any estimate of how many people he's refusing refunds to? not sure if numbers of people having the same issue would help if they open paypal cases or contact their banks, but i think it might. but i'm no expert

CHR0NOSTASIS

"Those who file chargebacks will be blocked after their money is returned"

I've had sparse yet somewhat formal communication with aug through emails as i am Unable to file a chargeback, yet still he has completely blocked me on the website before even answering whether or not he plans to refund my 90$ (which i initially asked for on the 20th) 

Those of you who paid through paypal and are waiting on correspondence from Aug in order to get your money back, dont hope on it. He only consistently responds when there is some kind of superior middleman (paypal, or in my case, gumroad) and will not actually put forth the effort in refunding you. Might as well just file a chargeback and escalate it since that's got the highest chance of you getting your money

Kuruna

hinatot it looks like some assets have been removed (the page for the smithy is now completely blank), but I'm not sure about other art assets!