「Suggestions & Bugs FAQ」

Posted 6 years, 27 days ago (Edited 5 years, 2 months ago) by _featherweather

just a small hub of a lot of the questions i see get posted often.

feel free to ask any basic questions, although probably around 3/4 of the time, if it's not answered here,
i'll probably direct you to making a help ticket because it's probably an issue
or bug mods will have to answer.

please note this is all unofficial and not run by mods!!

VyrusVoyd

Thank you. I kicked the duplicates and it seems to be fine. I will for sure consider the help ticket. Just wanted to see if anyone knew if this happend and such. Thank you again!

_featherweather

Floatsam - as FUSHI said, its a premium icon and I honestly have zero idea which icons TH has access to (I generally stay away from premium ones because of that)

crave

_featherweather

Not sure if this will help but according to @/ Pepperly in this thread you can't use any icons above 5.12?

_featherweather

Chien_D-attaque ; thanks for checking! good to know

_featherweather

Takariiz - think i found it! this bug has been seen before and for a while; split tabs and subgalleries count towards the total image number, if you delete a subgallery/tab, any images that were on it still sorta lingers in the count sometimes :/ it's a known bug that hasn't had a fixed yet, other than creating a new character and moving all the art to it :|

_featherweather

Takariiz you're welcome! and i hope so too e3e

Angelic-

I think some accounts should be deactivated if it wasn’t active for a certain period of time (ex. 3-5 years) and doesn’t have characters or designs or anything. It would help with getting more server space and stuff.

_featherweather

Angelic- ; that's something that's a bit beyond the scope of this thread! that said, from experience on other sites, a user account doesn't take up too much server space. the bulk of it is going to be uploaded artwork. and it's hard to say what's an "active" user - they might have a blank account but log in all the time to talk to friends, etc.

Fehn

I keep finding characters where the images won't show up, like this: https://sta.sh/0r9xzokrmw5

I had someone tell me that some of my images were doing this and when I looked at them while logged in, they were fine. When I logged out, they were appearing like that. It's only some images and some characters, and I can't find any pattern. Tried resetting images, resetting watermarks, force regen on images, etc.

Is there a thread for this already? Is it a known issue? Or should I make a thread? its been a while since I've done this lol

pearlescent

Spoilered bc long, not anything bad.

Screenshot-2021-04-12-12-15-34-PM.png

Anyways, did I do something wrong? Why does it say that there are 4 pictures when I know I only uploaded 2? And there isn't anything in the "Outfits" tab either.

Edit (reply): oh,, that makes a lot of sense. ty for letting me know!

_featherweather

Fehn - could be either a cache issue or permissions issue. i've been off playing SoS so idk if anyone else has had this issue recently. whenever i have it, it's usually either an issue with my net or TH was having issues. if the problem persists, i'd first check a different browser. if images show fine there, then it's a cache issue with your main browser. if it shows broken there, maybe lodge a ticket.

pearlescence - see above to my comment to Takariiz but if you moved your images from main gallery to sub gallery or between galleries, or had images in a now deleted sub gallery, it can make the image count wonky. you did nothing wrong, it's a known bug