「Suggestions & Bugs FAQ」

Posted 6 years, 27 days ago (Edited 5 years, 2 months ago) by _featherweather

just a small hub of a lot of the questions i see get posted often.

feel free to ask any basic questions, although probably around 3/4 of the time, if it's not answered here,
i'll probably direct you to making a help ticket because it's probably an issue
or bug mods will have to answer.

please note this is all unofficial and not run by mods!!

_featherweather

thattallginger at this time no, no comic feature :( i guess your option would be to probably upload as a regular image (and hope the size will fit). if you make a lot of comics, you can always put the comics on it's own sub-gallery or tab?

Silo : that sucks :((( never heard of premium making a mess of things but honestly i can't tell you what's up with staff. normally usability bug reports get sorted p quickly but oof.

_featherweather

Takarii - the bug pops up from time to time but for th4 life of me I don't remember why or how to fix it 🙃 sorry I can't help more. I can't even easily search thr forums for it rn either. I'll look around and if I find the answer to why/how ill let you know!

dicevires

Hi I don't have anything important ;;
but I'd really like it if we could sort by characters with the newest images (?) instead of just the order their character profiles were created..
cause I added some older characters to my profile late so TH thinks they're newer

not that important! Thanks so much for your hard work, I've been having a ton of fun organizing characters and art here!!     

_featherweather

TrinityTheLostFlame - so! i... think this might be by design. "Public" is the option for "anyone can view this" and image rights are not the same as character rights so anyone can view the image if they can someone get a link to it, either by going to the profile or through your art tab. If you don't want anyone to see the art unless they're authorized/use a key, you'll need to actually set "Public Viewers" to hidden!

xo_dicevire - sadly until toyhou.se allows users to set custom creation dates that won't be possible. there's two work arounds - using flattened folders to sort characters or custom sorting your characters.

Zackarii & Mortymer - yeah that's... one of the problems with sub-galleries / tabs :| as mortymer said, every time you pick a character for something, you have to tell ToyHou.se to not show tabs which... is a pain. I want to say someone had put it in the QoL thread but no idea when's the last time that's been updated sorry :(

uDomingo

Those images that I uploaded earlier now don't load. 

Is this a temporary problem? Or will I have to redownload them?

If there was already such a question, then I'm sorry, I didn't see the answer to it.

_featherweather

uDomingo : as a general rule of thumb, if the images don't show up after 5min you probably need to re-upload :(

This can happen for a bunch of reasons - sometimes the image you upload is too big or is a file type that TH doesn't accept (and the error message you get doesn't give detailed info), sometimes there was an issue with thr site that caused the hiccup.

dicevires

Hi I have another suggestion if it's ever possible to implement ;;
I'd really like it if we could have sorts for the Tags too; I'm assuming they're sorted loosely by whichever tags have the most entries (?)
Alphabetical sort would be great cause I have a lot of tags in a folder, and I'm scrambling around looking for the one I want...
again tysm for all your hard work tho!! love that I can log & track all of my characters here

also @ featherweather didn't want to bloat the thread with a reply, thanks for the response last time! I'm just manually sorting for now   

_featherweather

xo_dicevire double checked and yes, tags currently sot by the most commonly used one which works if you only have a few tags but if you have a few dozen and all of them have only a few characters with it... well... i'm sure you understand the frustration. one day i'll just make one big help desk ticket of all the suggestions here

glad to help even though manual sorting sucks OTL

VyrusVoyd

Not sure if this is the right spot to ask, but a member in one of my worlds appeared in the members list 3 times? Is this just a bug? Am I save to kick the duplicates?

_featherweather

VyrusVoyd that sounds like a bug but not one I've ever heard about (I also don't use worlds often so :/ )

I think you're safe to kick duplicates but I would make sure you keep the persons username handy in case kicking one kicks them all and you have to re-add. You might also want to put in a help desk ticket too