EDIT RESOLVED: sheller has refunded everyone to my knowledge !
Sheller / Jodora / Shellerteller / hershelclayton (discord)
https://toyhou.se/~bulletins/1746572.quick-psa-sheller-jodora-mass-chargebacks link to mais bulletin for more context but seriously this just. defeated me. dealing with severe art block and self loathing already, but this just sealed the deal. i genuinely dont know if im going to do adopts or anything on TH anymore because of this. this same exact situation has happened to me twice. (where someone gets a design from me, they resell it, then charge me back. thus i cannot take the design back OR dispute anything through paypal since they always side with the buyer) this is just. i dont even know how to explain anymore. im just tired and i want to rest. please be aware of this person and do not do any business with them. they seem to be still active so be aware.
i dont have any other income besides my art, and having this happen along with my block. i just dont know how im going to make it out of this along w the numerous bills i have to pay and people i owe. this is just embarrassing at this point. if you wanna donate literally anything, u can do so on my ko fi. ill offer up some bases and exclusive stuff in a bit. i just need to settle down and really think about things atm. ty to everyone who is interested in my work. genuinely you all have been keeping me afloat for so many years, and i cannot thank you enough.
as for evidence of this. heres my screenshots on my side. the design in question was this one here: https://toyhou.se/25780463.marshall . it now belongs to mithra, they dont have anything to do with this so please dont attack them. but anyway
on feb 12th i had sold this design as they wanted to AB it. i was eternally grateful as i always am. the support i get from TH is insane and i appreciate it so much. i figure it was just like any other transaction
they decided to do a payment plan and i was okay with that, they were totally aware of it too (keep this in mind for later)
me getting the first payment and everything going through nicely
sheller had decided to resell my design, which i was fine with. they apparently charged $50 more than its worth, i get it, it was a mistake, so i was fine with that. im assuming everything went well with mithra.
proof of the ownership log. im sure if any of you have seen the adopt, you wouldve seen this too.
and here i am today, with the charge back of the whole entire payment plan of $300. apparently it was an "unintentional charge" even though they were FULLY aware of the purchase. i have already disputed this with paypal but i really doubt they will side with me, as they have done this before in the past (with a person named "amen" however their account is now closed. they got away with it). im really hoping with the amount of evidence, everyone can get everything situated but i really am just lost.
i had gotten several emails from their "mother" (above) and everything seemed to be okay? but theyre still active and are hiding and trading characters as we speak. please avoid doing ANY business with them. i am down $300 in a time that i have to pay a bill that is MORE than that in less than a week. theyre practically stealing the money that i had earned. and this hasnt just happened to me but SEVERAL others. im at my breaking point. if you have any experiences or screenshots of them please leave it below.
also sorry this is sloppy, never made a psa before nor do i care if its well written, im just trying to get the word out to as many people as i can and make sure others affected are not alone in this.
just to note that before sheller blocked me, they said they would be supplementing any funds not able to refunded by doing surveys on a survey site (those only pay pennies to dollars if you even manage to qualify to take them) in order to pay the rest of the money back to people affected "until they get bored" of doing so. then they'll apparently dip into physical money savings and pay people back through their mother's bank account, I'm guessing as a last resort
edit for spelling
and them calling you that is relevant to the message they made simply restating your words because...?
it's very petty to point that out when it seems you're trying to use this psa thread as an official update center for paypal and vgen progress and artists being repaid and they made a fairly good point re: the fact survey sites are (relatively) slow to accumulate any large amount of money doing. good on you for doing something/anything to make money to repay back artists, genuinely, but what the main point i got was that diversifying or finding other ways to get the money back faster or in larger sums may be helpful since survey sites can take a while to repopulate with new surveys and you need to dedicate a lot of time to do so- time which is already being split with communicating with artists, paypal, and vgen.
Exactly my point Nevercanth. Any amount of money Sheller may have made is great, but if it's taken them months or years to make whatever amount, depending on how much they'll need to pay people back, they're then going to be forcing them to wait just as long for that money back, am I wrong? Honestly, if I were them I'd just take out a loan, pay back everyone, and then work on paying off the one single amount so they aren't bouncing back and forth between all of this. Consolidate your loans and money owed back into one and just work on it or something.
I’ll explain that survey sites take absolutely forever if you don’t fit their certain criteria..
The most I’ve ever made was $100+ and it took about three days.. After that, I’d be lucky to make $10-$20. $4k is probably gonna take a couple years as those surveys do eventually dry up and give less and less as you progress.