thank you for putting this together + providing additional info and context about your own experience with them! I hope that this time Paypal will review the evidence and side with you on this promptly!
Other platforms Sheller/Jodora is on:
https://vgen.co/Jodora, https://ko-fi.com/jodoras, https://www.deviantart.com/jodoras
moving my own info over here as well--
I also called Paypal before responding to my own dispute just to ask some questions and the representative informed me that:
- if they have questions about any evidence I provide, that they will contact me by email (I hope this will actually be true in practice)
- definitely attach any evidence I have that the buyer is admitting to making the original purchase, e.g. conversation during the purchase where they agree to the purchase as well as if other sellers have messages from the buyer's "mother" claiming that the purchases are regrettable (and not that they were due to a bank acc hack or credit card theft, etc) please make sure to include those for Paypal!
and I'm not sure if this will help anyone else, but this is another piece of evidence in addition to Chuchy07's email logs above that the buyer did legitimately go on this purchasing spree (although it was a financially irresponsible one and is now regretted). It was not an unauthorized transaction, as the purchases were in fact made by Sheller. In Chuchy07's emails the mother admits that Sheller is opening these credit cards themselves and putting themselves in debt, so it is not someone else's card being used.
EDIT RESOLVED: sheller has refunded everyone to my knowledge !
Sheller / Jodora / Shellerteller / hershelclayton (discord)
https://toyhou.se/~bulletins/1746572.quick-psa-sheller-jodora-mass-chargebacks link to mais bulletin for more context but seriously this just. defeated me. dealing with severe art block and self loathing already, but this just sealed the deal. i genuinely dont know if im going to do adopts or anything on TH anymore because of this. this same exact situation has happened to me twice. (where someone gets a design from me, they resell it, then charge me back. thus i cannot take the design back OR dispute anything through paypal since they always side with the buyer) this is just. i dont even know how to explain anymore. im just tired and i want to rest. please be aware of this person and do not do any business with them. they seem to be still active so be aware.
i dont have any other income besides my art, and having this happen along with my block. i just dont know how im going to make it out of this along w the numerous bills i have to pay and people i owe. this is just embarrassing at this point. if you wanna donate literally anything, u can do so on my ko fi. ill offer up some bases and exclusive stuff in a bit. i just need to settle down and really think about things atm. ty to everyone who is interested in my work. genuinely you all have been keeping me afloat for so many years, and i cannot thank you enough.
as for evidence of this. heres my screenshots on my side. the design in question was this one here: https://toyhou.se/25780463.marshall . it now belongs to mithra, they dont have anything to do with this so please dont attack them. but anyway
on feb 12th i had sold this design as they wanted to AB it. i was eternally grateful as i always am. the support i get from TH is insane and i appreciate it so much. i figure it was just like any other transaction
they decided to do a payment plan and i was okay with that, they were totally aware of it too (keep this in mind for later)
me getting the first payment and everything going through nicely
sheller had decided to resell my design, which i was fine with. they apparently charged $50 more than its worth, i get it, it was a mistake, so i was fine with that. im assuming everything went well with mithra.
proof of the ownership log. im sure if any of you have seen the adopt, you wouldve seen this too.
and here i am today, with the charge back of the whole entire payment plan of $300. apparently it was an "unintentional charge" even though they were FULLY aware of the purchase. i have already disputed this with paypal but i really doubt they will side with me, as they have done this before in the past (with a person named "amen" however their account is now closed. they got away with it). im really hoping with the amount of evidence, everyone can get everything situated but i really am just lost.
i had gotten several emails from their "mother" (above) and everything seemed to be okay? but theyre still active and are hiding and trading characters as we speak. please avoid doing ANY business with them. i am down $300 in a time that i have to pay a bill that is MORE than that in less than a week. theyre practically stealing the money that i had earned. and this hasnt just happened to me but SEVERAL others. im at my breaking point. if you have any experiences or screenshots of them please leave it below.
also sorry this is sloppy, never made a psa before nor do i care if its well written, im just trying to get the word out to as many people as i can and make sure others affected are not alone in this.
including this twitter thread here: https://twitter.com/ferretleaf/status/1762220338979475901?t=VMt2N1aZchF9UbPRwRlMOw
I dont know if this might work, but could you get into contact with the new owner, explain the situation, and have them chargeback the scammer to send you those funds instead ?
They bought two commissions from a friend last month, will be keeping an eye out for any chargebacks and gathering evidence of services rendered in case they try to file one. What a horrible situation to put artists in 😞
genuine question, the messages from their "mother", is there any confirmation that actually is a parental figure, or is it Sheller attempting to get out of this? Either way whoever is sending the messages is being incredibly unreasonable.
small thing, they commented on the bulletin PSA recently
https://toyhou.se/~comments/32357883
SyberSpace it isn't. Look at the typing styles on the emails and their latest "will explain later" bulletin on their profile. An email provided by a different user also shows that Jodora's email contains spelling issues much like the mother's. I seriously doubt both child and mother have the same writing styles and spelling issues. It comes across as someone panicking and covering up, to me at least.