「Suggestions & Bugs FAQ」

Posted 6 years, 1 month ago (Edited 5 years, 3 months ago) by _featherweather

just a small hub of a lot of the questions i see get posted often.

feel free to ask any basic questions, although probably around 3/4 of the time, if it's not answered here,
i'll probably direct you to making a help ticket because it's probably an issue
or bug mods will have to answer.

please note this is all unofficial and not run by mods!!

Toucat

_featherweather - For this example, I am not listed as the creator. But I was the person who uploaded the character to Toyhou.se originally.

I'm ok with it! It happens less frequently that you would think, at least for me. I'd rather not erase the history of character origin creation. I like to keep sale notes in the transfer history so they can be public. And to not disrupt a character's favorites. I can submit a ticket, thank you for the idea! Thankfully it's not a nuisance enough for me to need to do something about this right now :)

_featherweather

Toucat - huh i see! Strange that it's an issue with being the original uploader! Hopefully they'll be able to get to your ticket in a timely manner!

_featherweather

Kloana - hmm, that's the first i've heard about an issue with unblocking someone. i'd suggest checking if there's no other IP blocks and have the other user try a different browser or device to see if the issue persists. if the problem goes away, it might have been a cache issue! test it on their main browser and if the problem persists, clear cache and that will probably fix it right up.

if it the problem continues even after switching browsers/clearing cache, put in a helpdesk ticket (not a report!). make sure you label it as Bug/Error and provide as much info as possible regarding your browser and device.

_featherweather

Astronnut; i definitely second that one haha

pikachuwu; sadly not as far as i know, other than maybe remaking the character but if it's not yours idk what options you have :/ sometimes the 1 comment can come from a user who you have blocked/muted (or who might have blocked/muted you) commenting.

Cosmind

plantsu there's been over 10 threads made about a co-owning option in the last 3ish years XD

_featherweather

glad it worked Kloana!

plantsu - as cosmind mentioned, this is a common request but there's a number of logistics and issues (namely i think we only have one mod and one coder for the site) so i don't know if or when such a feature would be implemented

Ansuperope

Is there a better way to organize literature? Kinda like with art? I want to be able to put my character’s literature into folders or tabs but I don’t see any features for it.

Also idk if this is a bug but when I’m submitting images I noticed there’s tabs from characters I used to own but no longer own anymore and I don’t know how to deleted them nor who the new owners are anymore. In addition to this I noticed some tabs aren’t in the same folder as my character is in and I don’t know any other way to fix this.

_featherweather

Ansuperope ; as of right now i don't think there's a way to sort literature other than maybe making them into chapters.

as far as tabs goes, i can't say about the tabs of characters you no longer know, but the other tabs might not be in the same folder as the original character if they're split tabs! it "splits" off and is considered a seperate character and can be in a different folder, like a full tab

Ansuperope

_featherweather A rip thanks for the help

The tabs are sub tabs so idk why they’re in different folders than the character or why I have tabs that belong to characters I gave away very long ago. Idk if this is a glitch or not and if it’s a glitch idk how to fix

_featherweather

Ansuperope rip, okay then there goes my go-to answer for this. i suggest putting in a helpdesk ticket because that... shouldn't happen. idk how in the world it even would unless it's like.... cache. but it sounds like it's persistent.