Bump! I hope everyone gets their money back since according to Sheller they were able to start some of the reversals today so hopefully people can start to get their money back (if what Sheller has said is to be believed in any measure) so please guys be on the lookout for any emails/notifications from PayPal directly and not Sheller!
EDIT RESOLVED: sheller has refunded everyone to my knowledge !
Sheller / Jodora / Shellerteller / hershelclayton (discord)
https://toyhou.se/~bulletins/1746572.quick-psa-sheller-jodora-mass-chargebacks link to mais bulletin for more context but seriously this just. defeated me. dealing with severe art block and self loathing already, but this just sealed the deal. i genuinely dont know if im going to do adopts or anything on TH anymore because of this. this same exact situation has happened to me twice. (where someone gets a design from me, they resell it, then charge me back. thus i cannot take the design back OR dispute anything through paypal since they always side with the buyer) this is just. i dont even know how to explain anymore. im just tired and i want to rest. please be aware of this person and do not do any business with them. they seem to be still active so be aware.
i dont have any other income besides my art, and having this happen along with my block. i just dont know how im going to make it out of this along w the numerous bills i have to pay and people i owe. this is just embarrassing at this point. if you wanna donate literally anything, u can do so on my ko fi. ill offer up some bases and exclusive stuff in a bit. i just need to settle down and really think about things atm. ty to everyone who is interested in my work. genuinely you all have been keeping me afloat for so many years, and i cannot thank you enough.
as for evidence of this. heres my screenshots on my side. the design in question was this one here: https://toyhou.se/25780463.marshall . it now belongs to mithra, they dont have anything to do with this so please dont attack them. but anyway
on feb 12th i had sold this design as they wanted to AB it. i was eternally grateful as i always am. the support i get from TH is insane and i appreciate it so much. i figure it was just like any other transaction
they decided to do a payment plan and i was okay with that, they were totally aware of it too (keep this in mind for later)
me getting the first payment and everything going through nicely
sheller had decided to resell my design, which i was fine with. they apparently charged $50 more than its worth, i get it, it was a mistake, so i was fine with that. im assuming everything went well with mithra.
proof of the ownership log. im sure if any of you have seen the adopt, you wouldve seen this too.
and here i am today, with the charge back of the whole entire payment plan of $300. apparently it was an "unintentional charge" even though they were FULLY aware of the purchase. i have already disputed this with paypal but i really doubt they will side with me, as they have done this before in the past (with a person named "amen" however their account is now closed. they got away with it). im really hoping with the amount of evidence, everyone can get everything situated but i really am just lost.
i had gotten several emails from their "mother" (above) and everything seemed to be okay? but theyre still active and are hiding and trading characters as we speak. please avoid doing ANY business with them. i am down $300 in a time that i have to pay a bill that is MORE than that in less than a week. theyre practically stealing the money that i had earned. and this hasnt just happened to me but SEVERAL others. im at my breaking point. if you have any experiences or screenshots of them please leave it below.
also sorry this is sloppy, never made a psa before nor do i care if its well written, im just trying to get the word out to as many people as i can and make sure others affected are not alone in this.
This situation has been a mess for everyone involved. In the case of chargebacks, is there really no way to get Paypal to side with the seller when the product being sold is a digital art commission or the rights to a character design?
this situation sucks so much and it’s conflated by all the lies they were spewing on twitter. i just hope everyone is able to get their refunds because gil has been awfully comfortable being snarky and dodging accountability when they were told it was fraud.
https://toyhou.se/~comments/32576410
Sheller claims to have reversed 11 chargebacks. Can any affected artists back this up?
Paypal is unfortunately contradicts itself on the website so I had to delay my update until I could call and reach a human Paypal representative to confirm, but on my end it does look like I'm one of the 11 chargeback dispute reversals. My update with screenshots: https://toyhou.se/~comments/32590946
and for what it's worth, if people could possibly consider funneling their commentary on the situation that doesn't contain new info/etc to any of the many bulletins made about this instead, that might be a better place for long discussions/venting/sympathies! directly impacted people subscribed to this thread because they need updates or actionable advice on getting their money/designs back get pings for every single message sent here and getting a ton of notifs for onlooker comments with no new info can be a bit exhausting and makes it harder to sift through the thread to find info necessary to present as evidence in cases (but i understand it's all well-intentioned!! sorry!!!) /o\ just wanted to offer that perspective while I'm in here!