I hate when artists don’t communicate. I once commissioned an artist who’s deadline was 1-2 weeks and I was totally fine waiting. Then two weeks turned into a month, so I reached out asking for updates and they said they had surgery. Ok, no problem shit happens, so I think nothing of it. Then, for at least a month, when I asked for updates, they claim they have sent the final to my email, discord, so I check both and nothing there. Then, they said that they were at a funeral and they’ll send it soon. Now it’s been nearly two months and they promised to send me the final product for weeks but never did. It wasn’t until I asked for a refund and filed a PayPal dispute that I got my finished product.
Now look, I understand that life gets in the way. I’m not going to accuse the artist of lying about the funeral or surgery because I’m aware that shit like this does in fact happen. However, if you promise that the deadline was 1-2 weeks and you constantly promise to send it and fail to do so? Yeah I’m going to get pissed. It’s unprofessional and a terrible way to treat your clients. I’m paying you for a service, so at least be more communicative if you need more time! ;_; I would’ve been fine waiting longer if they hadn’t kept making excuses and lying about sending the final product.
Other honorable mentions:
• when artists don’t have any links or info on commission prices, so I’m forced to message them directly. This turns me off immediately. It’s so inconvenient and I end up feeling so bad if their prices are out of my budget ;-; just please spare the awkwardness and create a carrd or something. It’s not that hard.
• when artists DM me in hopes that I’ll buy a commission from them when I never asked. I’m supposed to be the one reaching out to you. Not the other way around. I will seriously ignore the shit out of you for doing this. It’s incredibly unprofessional.